Contact Us

We're here to support you.

We at the Counseling Center Group know that taking the first step towards therapy can be a big one. Whether you’re looking for virtual, in-person, individual, couples, or group counseling services our team can help find the right fit for you.

Contact us today to get matched with a therapist that fits your needs, schedule, and goals. Complete this form or call us at 888.604.6776 and our team will help you take the next step to meaningful change.

Please note that some of our locations are not handicap accessible. However, we are happy to make arrangements to accommodate your needs. Please contact our office administrator for more information.

Tell Us About Yourself

We typically respond to submitted forms within one business day.

By entering your phone number, you’re consenting to follow-up calls or text messages from our administrative team. We do not sell, rent or otherwise disclose personal information collected by our site to third parties in the ordinary course of business.
View our Privacy Policy here.

Cancellation Policy

Individual & Couples Counseling

Please give at least 48 hours advanced notice prior to the scheduled session. Cancellations made with less than 48 hours’ notice will result in a fee.

Group Therapy

We keep our groups small and reserve treatment space based on the size of the group. Therefore, fees for group therapy are charged whether or not a client attends. As a courtesy to other group members, clients should make every effort to communicate any planned or unplanned absences with the group leader(s).

Inclement Weather

If the therapist decides to cancel your session due to inclement weather, you will be notified of the change via email, phone, or text.

No Surprises Act

As a patient receiving out of network services, you are protected from surprise/balance billing under the No Surprises Act.

If you are seeking medical or mental health care, you are entitled to receive a “Good Faith Estimate” detailing the costs involved.

It is required by federal law that mental health care providers estimate psychotherapy charges for patients who do not have insurance or do not plan to use insurance to cover the cost of therapy. It is your right to receive a Good Faith Estimate of the total costs associated with any non-emergency healthcare services, including psychotherapy.

Prior to scheduling a service, you have the right to ask your mental health care provider, and any other medical providers, for a Good Faith Estimate. You are entitled to an updated Good Faith Estimate any time the cost of services are expected to change. If the bill you receive exceeds your Good Faith Estimate by at least $400, you have the right to dispute it.

For questions, and more information about your protection under the No Surprises Act
visit: www.cms.gov/nosurprises.

Frequently Asked Questions About Contacting CCG

How quickly will someone respond after I submit the form?

Our team typically responds promptly, often within the same business day, to help you move forward without unnecessary delays.

What happens after I request a consultation?

After submitting the form, we’ll reach out to learn more about your needs, match you with a therapist, and schedule your free consultation.

Do I need to know exactly what I need help with?

No. Many people reach out without a clear label for what they’re experiencing, and we help you gain clarity as part of the process.

Is the consultation really free?

Yes, we offer a free consultation to help you determine if the therapist and approach feel right for you.

Can I do therapy virtually?

Yes, we offer secure virtual therapy sessions in Maryland, Virginia, Washington D.C., Florida, New Jersey, New York, Connecticut, Maine, Pennsylvania, South Carolina, and Vermont. We also offer in-person therapy at locations in Maryland, Virginia, Washington D.C., Florida, New Jersey, and New York. We understand providing flexibility across the locations we serve is of great importance to our clients. Visit our locations page here to learn more.

How do you match me with a therapist?

We match you based on your needs, goals, preferences, and availability to ensure a strong fit from the start.