All of us at the Counseling Center Group want to congratulate you on taking the first step towards living a life you love. You might be wondering what this first appointment will look like. Here’s a breakdown of what to expect, so you can arrive feeling more at ease and informed.
Intake Process
You’ve likely been sent an invite via email from TherapyPortal to create an account using our client portal. On the portal, you will find all required paperwork that needs to be completed prior to your first appointment. Paperwork includes:
- CCG Office Policies
- Consent Forms
- Client History Form
- Client Information Form
- Emergency Contacts Form
If you have questions regarding any of these forms, don’t hesitate to reach out beforehand—we’re happy to walk you through them.
Loudoun County Building and Parking
Address:
44031 Pipeline Plaza
Suite 305
Ashburn, VA 20147
Metro Access:
The office is conveniently located near the Washington Metro Silver Line, with the closest stop being Ashburn Station (approximately a 5–10 minute drive and the western terminus of the line), as well as Loudoun Gateway Station (about 10–12 minutes away).
It also offers easy access to major roadways including the Dulles Greenway (about 5 minutes away), Virginia State Route 7 (5–10 minutes), and Virginia State Route 28 (10–15 minutes).
Additionally, it is near key local roads such as Ashburn Village Boulevard, Farmwell Road, and Loudoun County Parkway.
Location and Entry:
The office location includes two offices with availability from 7:00 am to 7:00 pm, during which exterior doors are unlocked. For sessions after 7:00 pm, clients must call their clinician for entry. Both the exterior and front suite doors are open during operating hours, allowing clients to enter and wait comfortably in the waiting room.
We look forward to welcoming you!
Parking:
There is ample parking available in multiple lots directly in front of the building.
The office is designed for ease and comfort, with stress-free parking, simple entry, and a quiet waiting space—making it easy to fit therapy into your daily routine. Conveniently located for clients across Ashburn, Brambleton, Broadlands, and surrounding areas, it allows for seamless visits before or after work without added commute burden.
Helpful Tips for Your First Visit
Your first session is an opportunity for your therapist to get to know you—what brought you in, what’s been on your mind, and how you’ve been feeling.
- Plan to arrive a few minutes early to get settled.
- Bring any questions or notes you want to reference.
- Dress comfortably—this is your space to relax and be yourself.
It’s okay if you don’t know exactly where to start—your therapist will help guide the conversation.
After the Session
It’s normal to leave your first session feeling a mix of things—relief, hope, exhaustion, uncertainty. You might even wonder if you “said the right things.” The truth is, there’s no right or wrong way to show up. Just by taking that first step, you’ve already done something brave and important. The CCG clinician and intake teams are also always available to answer any questions and to help you navigate your time at the Counseling Center Group.
